Transform your support operations with Monday

Enable service and support teams to deliver exceptional support experiences faster and easier with Monday Service.

One hour of free consultation
or test Monday for free

Monday Service for easy support operations

Ready-to-use, collaborative, visual, and brilliantly versatile solution

With Monday Service, enable service teams to deliver exceptional support experiences faster through smart automations that harness the power of AI.

Ticket management

Service catalog

Automations and AI

SLA service level

Knowledge bases

Asset inventory

Customer portal

Software, IT Services

End-to-end service operations with smart automations and AI.

Customer self-service

Enable customers to resolve common issues themselves so agents can focus on critical problems.
Monday Service for support and tickets

Automatic classification

Let AI automatically tag tickets by type, urgency, sentiment, department, and more, to accurately prioritize incoming tickets.
Automatic ticket management with Monday Service

Smart Management

Accelerate ticket processing and reduce manual work through automatic assignment to the relevant agent or team.

Knowledge Base

Solve more problems with AI assistance that extracts relevant knowledge and minimizes unnecessary escalations and delays.

Anticipate service trends and issues

Monitor the overall performance of your service operations to detect problems before they escalate and identify areas for improvement.
Dashboards with Monday Service

Total freedom to adapt to business needs

Effortlessly create automated service processes that span the entire organization and can be quickly adapted as needed - without expensive development or implementation costs.
Workflow with Monday Service

Get started right away

Benefit from an intuitive user interface and ready-to-use solutions that enable quick setup and rapid profitability.
Operations templates with Monday Service

Create a unified workspace by integrating over 50 tools you already use.

Native integrations of Monday.com

Our services

As experts, we help you master Monday Service and adapt it to your business. Benefit from our experience to transform the way you do things.

Consulting & strategy

Our Monday Service consultants work with you to map your workflows so you get exactly what you need with Monday.

Implementation

We deploy Monday Service, configure the solution, and set up your processes, boards, and automations.  

Training & support

Our Monday Service trainers support teams for rapid adoption from day one and to achieve and then exceed your goals.

Acceleration

We help you redefine processes and workflows, develop new ways to cooperate and collaborate. You boost your teams and unleash untapped potential.
One hour of free consultation

Customer stories

Monday.com Une plateforme unique pour tous les besoins PMO, PPM, tâches et reporting.

A platform,
endless possibilities

Free trial · One hour of free consultation
Axxun
Communaux 35
1800 Vevey, Switzerland
Monday Partner Switzerland
Axxun Evalua Sàrl
2007-
2026
Google Cloud Partner
Partner Monday.com
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Our white paper

Your business in ninja mode: anatomy of ultra-performance with Monday.
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