How do our clients use Monday?

Managing the tourist communication of a canton

This cantonal tourist office uses Monday for the planning and monitoring of all its communication activities, campaigns, and audio-visual production.

The starting point

The Tourist Office is at the heart of a major challenge: centralizing and producing all communication campaigns and content for a multitude of cities and regions. Acting as an internal service for its «clients», it must orchestrate a profusion of campaigns, short and long, broadcast in parallel across a diversity of channels.

This volume and fragmentation rapidly increase the complexity of operations. Tracking numerous initiatives, from initial planning to final publication, becomes a considerable workload for the teams. The production of content (texts, images, videos) and its outsourcing to external providers require rigorous coordination, often managed through disconnected tools and processes.

Faced with this growing complexity, the Tourist Office identified a crucial need to streamline its production chain. The objective was to centralize the management of all campaigns, optimize content creation tracking, and simplify collaboration with the various stakeholders involved. The Office sought to lighten the administrative burden on teams to allow them to focus on the essentials: creativity and campaign performance.

The benefits

The adoption of Monday Work Management allowed the Tourist Office to centralize all its communication operations. The solution acted as a true hub, replacing fragmented processes with a unified platform that connects strategy to execution.

By unifying campaign planning, resource management, and project tracking, Monday enabled the Tourist Office to transform its complexity challenges into a source of productivity.

1
360° Planning and Visibility: Teams have real-time visibility into the status of each initiative, from the conception phase to final publication.
2
Workflows have been implemented to streamline content production. Teams can track the progress of texts, images, and videos, and assignments are clear. Collaboration with external subcontractors is now centralized, ensuring that deadlines are met and deliverables match expectations. Tasks and deadlines are clearly defined, which reduces mental load and errors.
3
Simplified Coordination: Collaboration with external subcontractors is now centralized, ensuring that deadlines are met and deliverables match expectations.
4
Automations for Serenity: The platform automates repetitive tasks, such as reminders, status notifications, and sending confirmations. These automations focus on creating creative and high-performing campaigns.
Fribourg, CH
Hospitality & Tourism
25 employees
Communication
Workflow
Projects
Fribourg, CH
Hospitality & Tourism
25 employees
Communication
Workflow
Projects
Fribourg, CH
Hospitality & Tourism
25 employees
Communication
Workflow
Projects

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